Canadian VoIP
enhanced 911 Service

The basic 911 system works by pinpointing a caller's location by the land line phone number. The call is automatically routed to the closest Public Safety Answering Point and the dispatcher at that point contacts the closest emergency services personnel to deal with the call. However, with wireless and voip phones, the original 911 system became unable to pinpoint a caller's location and if the caller was unable to identify or describe a location, emergency personnel were hampered in providing assistance.

e911 is the solution for this. All Canadian calls to the National 911 call center are answered by a dispatcher who will access the 911 service provider´s database to pull the location as well as verbally ask the caller for their location before transferring the call to the caller´s Public Safety Answering Point verbally giving the PSAP the location and then connecting the caller. This is the way all VoIP 911 Calls are treated in Canada

[Optional Feature $3.99 per month] Emergency Dispatch Notification
Lets consider the following real life situation. An elderly person is staying home while other family members are at work or just away. Then an emergency happens and the person dials 911 and the person is taken into a hospital. In many such cases family members only become aware of the situation a few hours later. With Emergency Dispatch Notification feature family members can be immediately notified via Automated Phone Call Alert to a phone number (most likely someone's cell phone), email, IM and SMS/Text Message so actions can be taken right away.

David Mozer at 613 828-6611
yes, I'm using VoIP Telephony and have been for 15+ years
e-mail » mozerd@itexpertoncall.com «